Husqvarna Viking 960 Sewing Machine Manual

The Husqvarna Viking 960 is a premium computerized sewing machine featuring advanced embroidery capabilities, automatic thread tension, built-in stitches, LCD display, automatic needle threader, speed control, and extensive embroidery editing functions. This high-performance machine offers professional-grade sewing and embroidery for both beginners and experienced users. Below are key sections covering setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Unpacking and Setup 3. Basic Operation 4. Technical Specifications 5. Controls and Functions 6. Threading and Bobbin 7. Embroidery Functions 8. Maintenance & Cleaning 9. Accessories 10. Warranty Information 11. Troubleshooting

Features at a Glance

Key components: Computerized control panel, embroidery unit, automatic thread cutter, built-in stitches, USB port, LCD touch screen, knee lift, and dual feed system.

FeatureDescription
Built-in stitchesOver 200 decorative, utility, and quilting stitches
Embroidery areaLarge 360x200mm embroidery field
LCD touch screenColor display for stitch selection and editing
Automatic thread tensionComputer-controlled for perfect stitches
Automatic needle threaderEasy threading with push-button operation
Speed control sliderAdjustable sewing speed up to 1000 stitches per minute
USB portFor importing custom designs and updates
Knee liftHands-free presser foot lifting
Dual feed systemEven fabric feeding for all materials
Built-in memoryStore custom stitch combinations and designs

Unpacking and Setup

Carefully unpack all components and place on stable surface.

  1. Remove machine from packaging: Lift from base, not handle.
  2. Attach embroidery unit: Align connectors and slide into position until click.
  3. Install foot controller: Plug into designated port.
  4. Connect power: Use provided power cord and ensure proper voltage.
  5. Install needle: Loosen screw, insert needle with flat side to back.

WARNING! Machine is heavy; use proper lifting technique. Ensure stable work surface.

Basic Operation

Power on machine; initialize system.

  1. Thread machine: Follow automatic threading guide on LCD.
  2. Wind bobbin: Use built-in bobbin winder with thread guide.
  3. Select stitch: Use touch screen or stitch selection buttons.
  4. Adjust settings: Modify stitch length, width, and tension as needed.
  5. Begin sewing: Use foot controller or start/stop button.

CAUTION! Always turn off power when changing needles or cleaning.

Technical Specifications

Controls and Functions

Access functions via touch screen and control panel. Front Panel: Power switch, stitch selection, speed control, needle up/down, automatic thread cutter.

Touch Screen: Stitch selection, editing functions, embroidery design placement, stitch settings, memory functions, help menu.

Basic Settings: Stitch length (0-5mm), stitch width (0-9mm), thread tension (automatic/manual), needle position, mirror imaging, stitch combination. Advanced: Embroidery editing, design rotation, resizing, lettering, monogramming.

Threading and Bobbin

Upper threading: Follow numbered guide; use automatic needle threader. Bobbin: Class 15 transparent bobbin case.

  1. Raise presser foot and needle to highest position.
  2. Follow threading path indicated on machine.
  3. Use automatic needle threader for easy needle threading.
  4. Wind bobbin using built-in winder with thread tension.
  5. Insert bobbin with thread running counter-clockwise.

Tip: Always use same thread type in needle and bobbin for best results.

Embroidery Functions

Supports built-in designs and imported patterns via USB.

  1. Attach embroidery unit: Ensure machine is powered off.
  2. Select hoop size: Appropriate for design dimensions.
  3. Load design: From built-in memory or USB device.
  4. Position fabric: Secure in hoop with proper tension.
  5. Edit design: Resize, rotate, or combine using touch screen.
  6. Start embroidery: Machine will trim jumps automatically.
  7. Color changes: Machine pauses for manual thread changes.
  8. Monitor progress: LCD shows remaining time and colors.

WARNING! Keep hands away from moving parts during embroidery. Use proper stabilizers.

Maintenance & Cleaning

Regular maintenance ensures optimal performance. Unplug before cleaning.

  1. Clean bobbin area: Remove lint with small brush after each project.
  2. Oil machine: Use only Husqvarna Viking sewing machine oil.
  3. Clean feed dogs: Use soft brush to remove debris.
  4. Check needle: Replace bent or damaged needles immediately.
  5. Update software: Check for firmware updates via USB.

CAUTION! Never use compressed air; it forces lint deeper into mechanism.

Accessories

Standard accessories included: 10 presser feet, assortment of needles, bobbins, seam ripper, lint brush, screwdrivers, spool caps, auxiliary spool pin, power cord, foot controller, embroidery hoops (various sizes), USB cable, instruction CD.

Warranty Information

Limited warranty: 25 years on mechanical parts, 10 years on electronic components, 2 years labor. Warranty valid only with proof of purchase from authorized dealer. For service, contact authorized Husqvarna Viking service center. Registration required within 30 days of purchase. For support, visit www.husqvarnaviking.com or contact customer service at 1-800-358-0001.

Troubleshooting

SymptomPossible CauseCorrective Action
Thread breakingIncorrect threading/tensionRe-thread completely; check tension settings; replace needle.
Skip stitchesWrong needle/damaged needleUse correct needle type; replace if bent or dull.
Bobbin thread bunchingIncorrect bobbin insertionRemove and reinsert bobbin; ensure thread unwinds correctly.
Machine not powering onPower connectionCheck power cord; ensure foot controller disconnected; check outlet.
Embroidery design misalignedHoop tension/fabric shiftRe-hoop fabric with proper tension; use stabilizer; recalibrate.
Error messages on displaySoftware/mechanical issueNote error code; consult manual; restart machine; contact service.
Uneven stitchesTension issuesClean race hook; re-thread; adjust tension; check needle.

Reset: Turn machine off and on; perform factory reset if needed (see advanced manual).

Service: 1-800-358-0001; www.husqvarnaviking.com

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