The Husqvarna Viking 960 is a premium computerized sewing machine featuring advanced embroidery capabilities, automatic thread tension, built-in stitches, LCD display, automatic needle threader, speed control, and extensive embroidery editing functions. This high-performance machine offers professional-grade sewing and embroidery for both beginners and experienced users. Below are key sections covering setup, operation, maintenance, and troubleshooting.
Key components: Computerized control panel, embroidery unit, automatic thread cutter, built-in stitches, USB port, LCD touch screen, knee lift, and dual feed system.
| Feature | Description |
|---|---|
| Built-in stitches | Over 200 decorative, utility, and quilting stitches |
| Embroidery area | Large 360x200mm embroidery field |
| LCD touch screen | Color display for stitch selection and editing |
| Automatic thread tension | Computer-controlled for perfect stitches |
| Automatic needle threader | Easy threading with push-button operation |
| Speed control slider | Adjustable sewing speed up to 1000 stitches per minute |
| USB port | For importing custom designs and updates |
| Knee lift | Hands-free presser foot lifting |
| Dual feed system | Even fabric feeding for all materials |
| Built-in memory | Store custom stitch combinations and designs |
Carefully unpack all components and place on stable surface.
WARNING! Machine is heavy; use proper lifting technique. Ensure stable work surface.
Power on machine; initialize system.
CAUTION! Always turn off power when changing needles or cleaning.
Access functions via touch screen and control panel. Front Panel: Power switch, stitch selection, speed control, needle up/down, automatic thread cutter.
Touch Screen: Stitch selection, editing functions, embroidery design placement, stitch settings, memory functions, help menu.
Basic Settings: Stitch length (0-5mm), stitch width (0-9mm), thread tension (automatic/manual), needle position, mirror imaging, stitch combination. Advanced: Embroidery editing, design rotation, resizing, lettering, monogramming.
Upper threading: Follow numbered guide; use automatic needle threader. Bobbin: Class 15 transparent bobbin case.
Tip: Always use same thread type in needle and bobbin for best results.
Supports built-in designs and imported patterns via USB.
WARNING! Keep hands away from moving parts during embroidery. Use proper stabilizers.
Regular maintenance ensures optimal performance. Unplug before cleaning.
CAUTION! Never use compressed air; it forces lint deeper into mechanism.
Standard accessories included: 10 presser feet, assortment of needles, bobbins, seam ripper, lint brush, screwdrivers, spool caps, auxiliary spool pin, power cord, foot controller, embroidery hoops (various sizes), USB cable, instruction CD.
Limited warranty: 25 years on mechanical parts, 10 years on electronic components, 2 years labor. Warranty valid only with proof of purchase from authorized dealer. For service, contact authorized Husqvarna Viking service center. Registration required within 30 days of purchase. For support, visit www.husqvarnaviking.com or contact customer service at 1-800-358-0001.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Thread breaking | Incorrect threading/tension | Re-thread completely; check tension settings; replace needle. |
| Skip stitches | Wrong needle/damaged needle | Use correct needle type; replace if bent or dull. |
| Bobbin thread bunching | Incorrect bobbin insertion | Remove and reinsert bobbin; ensure thread unwinds correctly. |
| Machine not powering on | Power connection | Check power cord; ensure foot controller disconnected; check outlet. |
| Embroidery design misaligned | Hoop tension/fabric shift | Re-hoop fabric with proper tension; use stabilizer; recalibrate. |
| Error messages on display | Software/mechanical issue | Note error code; consult manual; restart machine; contact service. |
| Uneven stitches | Tension issues | Clean race hook; re-thread; adjust tension; check needle. |
Reset: Turn machine off and on; perform factory reset if needed (see advanced manual).
Service: 1-800-358-0001; www.husqvarnaviking.com